Overview
ArtByME ships within the United States. I handle two types of shipments depending on what you order:
- Original artwork, shipped directly by the artist
- Canvas prints and framed prints, produced and shipped by my professional print partner
Original Artwork
Each original piece is carefully packaged by Margaret herself to ensure it arrives safely.
- Processing time: 3 to 7 business days. Originals are hand-packaged with protective materials, so please allow extra time for careful preparation.
- Shipping method: USPS, UPS, or FedEx depending on size and weight. Tracking information will be emailed to you once shipped.
- Delivery time: Typically 3 to 7 business days after shipment, depending on your location.
- Insurance: All original artwork shipments are insured for the purchase price.
- Packaging: Originals are wrapped in protective materials, corner-protected, and shipped in sturdy boxes or custom crating for larger pieces.
Canvas Prints and Framed Prints
Canvas prints and framed canvas prints are produced on demand by my professional print fulfillment partner and shipped directly to you.
- Processing time: Usually 2 to 3 business days for production, plus shipping time. Larger orders and peak periods may take longer.
- Shipping method: Standard shipping via the fulfillment provider's preferred carrier. Tracking information will be emailed to you once shipped.
- Delivery time: Shipping time is additional and varies by destination and shipping method. Tracking is provided when your order ships.
- Quality: Prints are produced on museum-quality canvas with archival inks. Framed prints include a ready-to-hang frame.
Shipping Costs
Shipping costs are calculated at checkout based on the size and weight of your order and your delivery address. I strive to keep shipping costs as affordable as possible.
Order Tracking
Once your order ships, you will receive an email with tracking information. You can also check your order status by logging into your account on my website.
Damaged or Lost Shipments
- Damaged items: If your order arrives damaged, please reach out within 7 days of delivery through my contact form with your order number and photos of the damage. I will work with you to arrange a replacement or refund.
- Lost packages: If your package has not arrived within the expected timeframe and tracking shows no updates, contact me and I will investigate with the carrier.
- Original artwork: Insured shipments. I will file a claim and work to resolve the issue promptly.
- Prints: I will reprint and reship at no cost to you.
Contact Me
Questions about shipping? Reach out:
ArtByME, Margaret Edmondson
Contact form: artbyme.studio/contact
Website: artbyme.studio
